Refund policy

 RETURN & EXCHANGE POLICY

At MATWCollection your satisfaction matters and as a small business we will only process a refund or exchange if you receive a defective or incorrect item, you may request a return or exchange within 7 days of delivery.

Eligibility:

• Item must be unworn, unwashed, and in original packaging

• Proof of purchase (receipt/order number) is required

We do not offer returns for:

• Sale or discounted items

• Items damaged by customer wear/misuse

• Or wrong size chosen by customer (please use our size chart to correctly choose your size)

To initiate a return:
Email us at matwcollection@gmail.com with your order number and reason for return.